Privacy Policy Privacy Policy

Information on the protection of personal data pursuant to Article 13 of Regulation (EU) 2016/679

We wish to inform all those who sign service contracts with VACANZEDIGITAL s.r.l., or more simply those requesting information on stays and holidays, pursuant to and for the purposes of Reg. EU 2016/679, that for us the protection of Personal Data is important not only to comply with legal obligations, but also because transparency and correctness are a fundamental part of our business. This page describes the methods for processing the personal data of users who consult the websites managed by VACANZEDIGITAL s.r.l., accessible by electronic means at the following addresses: and

Legal references

Data processing is based on the consent given directly by the visitor and on the necessary processing to enable the conclusion of the contract. The processing is performed on the basis of art. 6 paragraph 1) lett. b) the processing is necessary for the execution of a contract to which the interested party is a party or for the execution of pre-contractual measures adopted at the request of the same; The Data Controller of your personal data is VACANZEDIGITAL s.r.l. VAT number 05108640755 - Via Bologna, n. 2 - 73039 - Tricase (LE) - IT, responsible for the legitimate and correct use of your personal data and that you can contact for any information or request at the following addresses: contact details: Tel: + 39 0833 1808135, mail:

Purpose of the processing

We define below the purposes of the processing of the collected data:

  • management of customer relations (management of bookings, issuing of invoices, quotations), performance of any contractual and pre-contractual obligations, contact requests from the interested party, requests for assistance including through communication to third parties;
  • fulfill regulatory obligations, in particular accounting and tax obligations;
  • management of disputes;
  • sending (with your consent) promotional offers on our services and updates on rates and offers, as well as greetings by post, email, text message, social media, telephone contact;
  • to execute (with your consent) hotel services, such as the external communication of data relating to your stay for the exclusive purpose of enabling the reception function, messages and telephone calls addressed to you.
  • process, with your prior written consent, the so-called special data voluntarily transmitted by you, in order to offer a better level of hospitality at our properties;
  • We may use your contact details to send you, with your consent, our newsletters or other communications, by email, text message, whatsapp, social media, telephone contact;
  • Data deriving from implicit transmission in the use of Internet communication protocols, through processing to allow the identification of users, IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, including the time of the request, the method used to submit the request to the server, the size of the file obtained in response. These data are collected in aggregated form only in order to verify the correct functioning of the site, and for security reasons used for the sole purpose of obtaining anonymous statistical information on the use of the site or for technical reasons of correct functioning;
  • The data could also be used to ascertain responsibility in the event of hypothetical IT crimes against the IT structure (legitimate interests of the owner);
  • VACANZEDIGITAL s.r.l. performs profiling according to the methods and regulatory limits set by the GDPR 2016/679, with registration and authentication, sending promotional information related to our services, Payment management, Address management and sending messages, emails, text messages, social communications, Remarketing and behavioural targeting, Statistics, Advertising, Hosting and backend infrastructure, Saving and managing backups and Displaying content from external platforms.

The provision of personal data for these purposes is carried out directly by the interested party, it is mandatory and the refusal to supply them makes it impossible for VACANZEDIGITAL s.r.l. to provide the services in question and to establish and execute contractual relationships. The relevant processing is carried out through the consent given positively. For further and more specific information on the types of tools used for data processing and related purposes, please consult the information specifically prepared by Vacanzedigital s.r.l. using the following link: Cookie Policy

Types of data processed

Among the Personal Data collected by VACANZEDIGITAL s.r.l., there are: personal and identification data (e.g., name, surname, residence, number of children, telephone and email addresses, place and date of birth, nationality, data relating to the identification document), which we acquire from you by filling out the registration form. In addition, the following categories of data may be collected: data of a special nature relating to health, necessary in order to meet any requests you might have (due, for example, to pathologies or particular conditions relating to your state of health); such data are suitable for disclosing not only the state of health, but also the racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, as well as genetic or biometric data intended to uniquely identify a person, Cookies and Usage Data.

Information we collect from third parties: We may also collect information from third parties, including information from our partners (e.g., payment cards) and other partners; from social media services consistent with your settings on those services; and from third party sources. Should Users have any doubts about which data are mandatory, they may contact the Data Controller. Place of processing: The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The Data Controller informs that it will process the data provided, mainly directly or by commissioning another party in any case within Europe, in some cases also outside Europe, as indicated above.
If you buy with Scalapay, you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., related parties and their assignees, and that you authorize this transfer.

Processing methods

VACANZEDIGITAL s.r.l. processes the data lawfully and correctly and in such a way as to ensure their confidentiality and security. The processing is carried out by specially trained and authorised personnel (employees, collaborators, consultants, etc.), as well as by external parties appointed as data processors as required by law, using manual, IT and telematic tools, with organisational methods and logics strictly related to the purposes indicated.

In order to fulfil the contractual commitments signed, the personal identification and special data you voluntarily provided will be transferred to our partners (hotels, villages, resorts, transport services, competent authorities, etc.) to provide the service you have booked. Any refusal to provide consent implies the impossibility of providing the service.

Exercise of rights: Please note that the interested party, pursuant to article 15 of EU Regulation 679/2016, has the right to obtain confirmation as to whether or not data relating to him/her exist, to be informed about the source of the data and of the purposes and methods of the processing, updating, rectification, integration of data, cancellation of data processed in breach of the law and has the right to object to processing for the purpose of sending advertising material.

You can exercise any right described in this section against the Data Controller by sending an email to: Please note that we may ask you to verify your identity before taking further action based on your request.

To exercise the rights referred to in art. 15 of EU Regulation 679/2016 you may contact the Data Controller by writing to: VACANZEDIGITAL s.r.l. VAT number 05108640755 - Via Bologna, n. 2 - 73039 - Tricase (LE) - IT, or by sending an email:

Correction of inaccurate or incomplete information: You have the right to ask us to correct inaccurate or incomplete personal data concerning you.

Access to data: You have the right to request copies of personal data you have provided to us in a structured, commonly used and electronically readable format, and / or request us to transmit such information to another service provider (where technically feasible).

Duration of Processing and Storage and Deletion of data

In general, VACANZEDIGITAL s.r.l. keeps your data for the time necessary to achieve the purposes or for the time required by legal obligations, or until you revoke your consent, in any case no longer than 10 years. If you no longer wish VACANZEDIGITAL s.r.l. to use your data for marketing activities, you can make an explicit request. Please note that if you decide to request the deletion of your personal data:

  • We may keep some of your personal data for the time necessary to fulfil our legitimate interests, such as the security of the information on the portal;
  • We may retain some of your personal data to the extent necessary to comply with our legal obligations;
  • Information you have shared with other Reviews, etc. may continue to be visible to the public from our portal.

Withdrawal of consent and limitation of personal data processing: You may revoke this consent at any time by sending us a communication specifying that you wish to revoke your consent to the email address: The withdrawal of consent does not affect the legitimacy of any processing activity based on it prior to its withdrawal.

Updated information: 20.02.2021

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